As a healthcare technology executive, Ed Kenney brings 20+ years of experience in the healthcare industry and has held leadership roles across many different areas, including marketing, strategic partnerships, channel management, and commercialization. While most of his career has been centered on the Ambulatory and Provider Clinic Market, he has spent the last 12 years focused on Patient Engagement Technology. Ed’s concentration is on improving patient access, widening the digital front door, and improving patient scheduling and patient payment collection to drive value and revenue growth for healthcare provider organizations. Ed holds a master’s degree in communications and has shared his expertise and growth strategies across many industry sessions including at MGMA, HIMSS, HBMA and many other events.
Wednesday November 15, 2023
Applying Technology to Reduce the Impact of Consumerism & Rising Labor Cost in MSO Operations
- Consumerism trends in healthcare, and patient “consumer” expectations
- Meeting provider expectations amidst staffing shortages
- Leveraging technology to drive measurable improvements
- MSO operational concerns